sportsafe Group

Terms and Conditions

  1. Our Contract
    These Terms and Conditions govern the supply of goods sold by Sportsafe UK Ltd incorporating ‘Branded’ clothing division, 2 Moorside Colchester, Essex, C01 2TJ (“we” and “us”) to the customer named on the order form provided on our website order form (“you”). Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us on these terms and conditions.
  1. Price & Payment
    2.1 The price payable for the goods you order is as set out on our website at the time you place your order, plus any charges for carriage as set out in the order form. Any pricing for ‘Branded’ orders will be as set out in the quotation received.
    2.2 We must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage and insurance before your order can be accepted unless we have agreed otherwise in advance in writing.
    2.3 Overseas orders: All payment must be by direct bank transfer – Cards are not accepted.
  1. Delivery & Title
    Unless you tell us you wish to collect the goods, we will deliver them in accordance with your order. A valid signature may be required on collection or delivery. Immediately prior to despatch of the goods to you, title in the goods will pass to you. In the unlikely event that you have not received all the goods within 21 days of the date of delivery, you must notify us immediately.
  1. Availability
    While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days.
  1. Cancellation & Returns
    5.1 You may cancel your order by giving us notice of cancellation within 30 days of the date of collection or delivery. Such notice may be given by mailing, faxing or emailing to the number or address set out on the website. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
    5.2 On cancellation, you must return the goods to us at your cost unless the goods are being returned because they are faulty or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow us to nominate the carrier. 5.3 Branded Cancellation and Returns – Where the company has dispatched goods in accordance with the buyer’s order these goods or any part thereof shall not be returned to the Company’s premises unless the Company has received written notice and the Company has agreed. The Company shall have discretion whether to accept returns for credit or for exchange and in any event when returns are accepted the Company shall be entitled to make a 15% deduction on the contract price for handling plus carriage costs. Cancellation of orders will only be accepted by the Company so long as the Company has not incurred any costs relating to the order and production has not commenced up to the point of cancellation. The Company will not accept cancellations for orders delivered outside these terms. Stock line samples are sent on a sale or return basis, the carriage is not refundable. Specially made or endorsed samples or non-refundable.
  1. Liability
    If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence. The Company shall accept no responsibility for any errors whatsoever in proofs which have been passed by the other party and in the event that the other party does not request a proof such an order is produced at the sole risk of the other party.
  1. Termination
    We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
  1. Force Majeure
    We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
  1. General
    If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.
  1. VAT
    All prices include VAT at the prevailing rate, subject to changes in taxation.
    Sportsafe UK Ltd trading as Sportsafe UK Direct and Sportsafe UK Ltd
    is a limited company registered in England and Wales
    Registered number: 3370067
    V.A.T registration: 700 3170 01
  1. Age Requirements for Specific Goods
    Where the law requires a minimum age limit for the purchase of specific goods, you confirm that you are over the required age limit and that delivery will be accepted by a person over the required age limit.
  1. Design, Reproduction and website display
    Drawings, photographs, part numbers, layout, and style are considered property. Reproduction in whole, or in part, strictly prohibited without written permission. Quantities and measurements are approximate. Trademarks acknowledged. Exact products may vary from that shown. All products subject to availability. All information is displayed as a guide only we will endeavour to keep the website updated on a timely basis but this cannot be guaranteed. Any designs submitted by the customer for reproduction must have the necessary authority to be copied. The Company reserves the right to seek confirmation of authorisation from the legal owner of any design which is, or appears to be, subject to copyright. All design and origination work including proofs shall be considered an order and charged for.  Where artwork is provided it is wholly the customer’s responsibility to ensure that the artwork is satisfactory before any items are printed or embroidered. The Company can provide professional help in advising the customer on the suitability of the artwork but accepts no responsibility whatsoever for the appearance of the design once it is printed.
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