We still believe in having a relationship with our customers so the first thing to know is that we are always at the end of a phone!
Do you have your own shop with Branded?
- Simply log in to your shop, select the product, quantity, and sizes – click “add to basket”.
- You can then continue to shop or “View Basket”.
- When you are ready to send your order to the BRANDED team click “Send Order Request”
- Your order will then come through to the team at which point they will confirm prices back to you taking into account the volume ordered, personalisation requested, and shipping.
- On receipt of your purchase order, the request will be processed and an invoice raised.
Are you new to Branded?
Feel free to look through our online shop, if you have any queries please call the team on 0333 300 0032 (option 4).
Our shop works like a “shop window” once you have found the item you are looking for you will then be asked a few questions:
- Would you like them personalised? If you answer yes a few more questions will appear.
- What type of personalisation would you like? This means the method used – for more information on this click on Personalisation or click I’m not sure and we can discuss that with you.
- Do you have the artwork ready?
- Then choose your colour from the drop-down box.
- The size chart will then appear – simply type in the number for each size range.
- Click Add to basket.
Don’t panic if you don’t know the answers to some of these questions that’s where the Branded team come in.
To review your basket click View Basket or MY BASKET when you hit Send Order Request you will be asked to complete a registration form to submit your order request.
When you submit your order request no money will be taken; on receipt of your enquiry, we will clarify all of the items you’ve listed on the order, the cost for personalisation if requested and an exact delivery cost. Only when you have received this and agreed everything is in order we will process the order and then either invoice you on receipt of a purchase order or take a credit card payment.